I looked at the error log, but can seem to work out what is causing the failure.Īny advice on why the installation fails? Is the only way to get the free upgrade via the above process, or is it possible to do a clean Win 10 install (ie.

Check for other corruption with 'Dism /Online /Cleanup-Image /CheckHealth'.Do a System File Check with 'sfc /scannow'.Make sure your disk is clean and healthy (.Disable all Startup apps in Task Manager and in your Startup menu.After you install this item, you may have to restart your computer.

For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. In msconfig/services, hide Microsoft services and then disable all Install this update to resolve issues in Windows.Disable or uninstall any anti-virus or firewall software.To troubleshoot, I did the following per the Acer forum: I continuously get a message that 'Installation Failed'. It basically runs though all the steps in the Win 7 free upgrade tutorial ( Upgrade to Windows 10 from Windows 7 for Free), but right at the end after it ''installs' Win10 (ie. I then tried to updated by downloading the Media Creation tool to upgrade to Win 10. The drivers and BIOS were updated, and all windows updates were applied - Win 8.1 activated perfectly. I installed a clean copy of Win8.1 on the new SSD with no issues. I don't have the Administrator password, so I decided to replace the HDD with a SSD. My employer gave me my i5-4200u Acer Aspire laptop which had Windows 8.1 installed - it was administrator locked and very rarely got any updates.

Upgrade windows 8.1